Service 01 · Fractional I.T.

Fractional IT: leadership at a fraction of the cost.

A dedicated I.T. manager for your business – without the full-time salary. Strategy, day-to-day helpdesk, vendor management and infrastructure, all handled.

Fractional IT is outsourced IT management: your business gets a dedicated IT lead and helpdesk for a fixed monthly fee instead of hiring full-time. DASTech provides fractional IT to Canadian businesses of roughly 5 to 80 seats from Angus, Ontario. Run a law firm? See our Legal IT services.

● ITSM · MSP · Ongoing
small-business-it-services
What's included

The whole I.T. stack, managed.

From Microsoft 365 and Google Workspace to network, endpoint security, backups and procurement – we run it so you don’t have to.

Infrastructure & cloud

Microsoft 365, Google Workspace, servers, NAS, identity management.

Security & backups

MFA, endpoint protection, automated off-site backups, incident response.

Helpdesk & onboarding

Day-to-day support. New hires provisioned. Offboarding done properly.

Vendor management

We talk to your ISP, SaaS vendors and suppliers so you don’t have to.

computer-service-team
Average engagement
Team size
5 ⤒ 80 seats
Response SLA
< 1 business day
Contract
month-to-month
Our process

A structured, no surprise rollout.

01 / Step

Discovery audit

We inventory what you have, what it costs, and where the risks are.

02 / Step

Roadmap & plan

A prioritized 30/60/90 day plan with costs, owners and outcomes.

03 / Step

Stabilize

Fix the leaks first: backups, security, identity, support channels.

04 / Step

Optimize

Cut waste. Consolidate tools. Document everything. Hand you the keys.

Plans

Simple, transparent tiers.

Pick a plan or we’ll build a custom one based on your headcount and tooling. No surprise invoices.

Plan 1

Starter

For small teams (up to 10 seats) that want to keep things simple and have us handle the basics. 

  • Helpdesk (business hours)
  • Microsoft 365 / Google Workspace admin
  • Endpoint protection
  • Quarterly reviews
  • Monthly status report
Plan 2

Growth

For teams of 10–40 wanting a fractional I.T. lead and full stack management.

  • Everything in Starter
  • Automated backups + DR plan
  • Security baseline (MFA, SSO)
  • Vendor & procurement management
  • Monthly strategic check-in
Plan 3 - Custom

Enterprise-lite

For complex environments including law firms, multi-office, and compliance needs.

  • Everything in Growth
  • Compliance mapping (PIPEDA, PHIPA)
  • Custom SLAs
  • On-site visits
  • Executive reporting
FAQ

Common questions.

How is this different from a traditional MSP?

We’re smaller, we pick up the phone, and we’re not trying to upsell you into a stack you don’t need. You get an actual person who knows your environment – not a tier-1 ticket queue.

Do you replace an in-house IT person?

We can. For many clients we are the I.T. department. For others we augment an in-house admin with higher-level strategy, security and procurement.

What if we already have Microsoft 365 set up?

Perfect – we’ll audit it, tighten security, clean up licensing, and take over administration.

Are you available after-hours?

For emergencies, yes. We’ll define what ’emergency’ means in your contract.

Authorized hardware partners
DELL
PartnerDirect Premier
Lenovo
Authorized Reseller
HP
Business Partner
// Ready when you are

Don't let technology stress you out — especially when your neighbour is a nerd.

Tell us what’s breaking, what’s missing, or what you’d love to build. Whether it’s an existing plan or a custom project, we are here to help.